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Applicability 1.1 These general terms and conditions apply to all orders and purchases made on the webshop DutchBikeParts (hereinafter referred to as "we", "us" or "our"). By placing an order you agree to be bound by these conditions. 1.2 Any deviations from these conditions are only valid if agreed in writing between DutchBikeParts and the customer.
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Orders and Contract Formation 2.1 Orders can be placed via the webshop of DutchBikeParts . By placing an order you make an offer to buy a product according to the specifications and prices as stated on the website. 2.2 DutchBikeParts reserves the right to refuse or cancel orders. In case of cancellation, DutchBikeParts will refund any payments to the customer.
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Prices and Payment 3.1 All prices listed on the webshop are in local currency and include any applicable taxes, unless otherwise stated. 3.2 Payments can be made using the available payment methods on the webshop. DutchBikeParts uses secure payment platforms to ensure the privacy and security of customer data.
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Shipping and Delivery 4.1 DutchBikeParts DutchBikeParts B.V. will use reasonable efforts to ship and deliver orders within the stated timeframe. Please note that shipping times may vary depending on destination and any external circumstances. 4.2 The customer is responsible for providing correct shipping information. DutchBikeParts is not liable for delays or problems related to incorrect or incomplete shipping information.
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Return Policy 5.1 If you are not satisfied with your purchase, you have the right to return the product within 14 days of receipt, provided the product is in its original condition. 5.2 For returns, you must contact our customer service to request a return authorization and receive further instructions. 5.3 The customer is responsible for the return shipping and any shipping costs, unless otherwise agreed.
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Warranty 6.1 DutchBikeParts offers a warranty period on the products sold. The specific warranty conditions may vary per product and are stated on the product pages or enclosed with the product. 6.2 The warranty only covers manufacturing defects and not damage caused by improper use, accidents or normal wear and tear.
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Intellectual Property 7.1 All intellectual property rights relating to the content and design of the DutchBikeParts webshop are owned by DutchBikeParts or the respective owners. 7.2 It is not permitted to copy, reproduce, modify, distribute, publish, sell, transfer or create derivative works from material from the DutchBikeParts webshop without the prior written consent of DutchBikeParts .
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Limitation of Liability 8.1 DutchBikeParts strives to provide accurate and up-to-date information on the webshop, but we do not guarantee that the information is complete, accurate or up-to-date. We are not liable for any damage or loss caused by reliance on the information on our webshop. 8.2 DutchBikeParts is not liable for any direct, indirect, incidental, special or consequential damages arising out of or in connection with the use of the products or the webshop.
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Applicable law and Dispute resolution 9.1 These general terms and conditions are governed by Dutch law. 9.2 Any disputes arising out of or in connection with these general terms and conditions shall be submitted to the competent courts of the Netherlands.
Contact us If you have any questions or comments about these terms and conditions, please contact us via our customer service or send an email to info@dutchbikeparts.nl . We will be happy to help you.